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Shaking Up Service

City Kitchen’s Wayne Jordan shares his behind-the-bar perspective

Photo by Briana Brough

The bar is most energetic on…

Wednesday and Friday nights. On Wednesday nights, we offer $5 glasses of wine and, being the middle of the week, people love getting out and enjoying good friends, good drinks and good food! Fridays offer a lot of energy, too, with the bar getting an after-work crowd, then a second wave for dinner.

My favorite dishes at City Kitchen are…

Beef short ribs – a savory, delicious dish – and whatever Chef Jessie [Flores] offers as the daily catch.

The most unusual drink I’ve been asked to make…

The funniest was a bourbon and Mountain Dew. We don’t have Mountain Dew, and the guy couldn’t believe it! I got a kick out of that.

My secret to keeping patrons happy is…

Learning people’s names, smiling and having a good time. Also, anticipating what people want as if you were sitting there. People appreciate you wanting them to be there and, more importantly, wanting them to come back!

I wish people knew…

That a lot of people who work in the service industry choose to do it for a career. They have college degrees; they aren’t just doing it because they can’t get anything else. The world is turning to service more and more, and there are a lot of great, smart people out there ready to make your day or night even better than it has already been!

Associate Editor Laura Zolman Kirk is a Kentuckian turned Chapel Hillian and totally in love with this special slice of North Carolina.